Nela

Serafini s.r.l. informs consumers, clients, and third parties in general that:

All of its products have the required characteristics that ensure normal operation and safety in use.They are made from natural stone blocks:

They feature exclusive, unique, and unrepeatable characteristics, such as color veins in different shades, and may differ from reference images, scale models, and sample materials provided. All references are always indicative to facilitate customer understanding.

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The block, due to its natural characteristics, may potentially present cracks or fractures where there is greater fragility, as these are unpredictable. Any imperfections present, attributable to the naturalness of the stones, may be glued or resin-treated, but they do not constitute a defect.

Adequate packaging is used to ensure the safety of the product during shipment. Wooden crates secure the products in the appropriate and efficient position. The customer must open and inspect the material within eight (8) days of receipt, in compliance with the legal term. In case of breakage, the customer must report it within this period to be entitled to the warranty. Assemble according to the suggested instructions.